Claire Madden

Claire Madden

M.A. (Lead.), B.A. (Comms.)

Claire Madden is a social researcher, media commentator, keynote presenter, TEDx speaker, business consultant and founder and director of the strategy and communications agency, Hello Clarity.  Claire is in demand for her skill in effectively identifying the emerging trends and assisting business leaders to strategically respond to them. With academic qualifications in communications and postgraduate studies in leadership, Claire brings robust, research-based content to her engaging presentations and consulting.  Claire is on the board for a financial services company and on the Advisory Board of UTS Business School.

In addition to delivering keynote presentations at conferences in Australia and overseas, Claire is booked to conduct training days for corporate and not for profit clients, facilitate panels across an array of industries and deliver workshops across diverse generations. Claire is uniquely placed as an expert on social trends, organisational culture and generational engagement. From her role on TV, radio and in print as a media commentator, to delivering keynote presentations at business conferences, Claire is in demand as a social researcher who is also an engaging communicator.

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Speaking Sessions

The emerging generations comprise today’s students, but they are also the emerging employees and a consumer force in their own right, and beyond that, they have unprecedented influence over parental purchases, and over the next two decades will be the recipients of the biggest intergenerational wealth transfer in history.  Claire is a social researcher with years of experience in understanding and shaping youth culture and developing emerging leaders.  Whether it be a staff and teacher development day for educational organisations, a management training workshop for employers or a keynote address on marketing and branding for a corporate audience, Claire is at ease in presenting and facilitating at both conference and in-house contexts.

Examples of the sessions that Claire delivers:

  • Conference keynotes
  • Management and employer workshops
  • Marketing and branding workshops
  • In-house sessions
  • Intergenerational team training
  • Board briefings and strategic planning retreats
  • Education professional development days
Claire Madden speaking SUQ

Keynote & Workshop Topics

From the Baby Boomers and Generation X and Generation Y, it is now Generation Z and Generation Alpha that are emerging.  These new generations are global, social, visual and technological.  They are the most connected, educated and sophisticated generations ever.  They are the up-agers, with influence beyond their years.  They are the tweens, the teens, the youth and young adults of our global society.  They are the early adopters, the brand influencers, the social media drivers, the pop-culture leaders.  They comprise nearly 2 billion people globally, and they don’t just represent the future, they’re creating it.  To understand the trends, to respond to the changes, and to be positioned to thrive in these changing times, it is essential to understand these next gens.

Take a look at Claire’s speaking topics below:

Generation Z Defined

5 key characteristics of this global generation

For Generation Z (born 1995-2009), a world of Wi-Fi is the only one they have ever known. Digital is their default, Siri is their personal assistant and with over 6 billion Google searches every day, access to any piece of information is only ever seconds away.  They are digital linguists, social networkers, global collaborators and sensory engagers. In this session, Claire will unpack 5 key characteristics of this emerging generation, and equip you with keys to better understand, engage and work with the generation who are the most formally educated, technologically literate and materially endowed generation in history.

Next Gen Leadership

Creating an engaging culture, building multi-generational teams 

In a little over a generation, organisations have been transformed from hierarchical structures to collaborative environments. Staff and volunteers have moved from long term commitment to valuing variety and frequent change. It is imperative that leaders are equipped with strategies to build a culture which attracts and inspires, implement leadership which supports and empowers and shapes an organisational climate which produces both productivity and engagement. In this session, Claire will unpack 7 leadership qualities that emerging generations resonate with, and equip leaders, managers and teams to attract, engage and retain talent across a multi-generational workforce.

The Future of Work

Mega trends redefining the future of work

In the wave of computerisation, global connectivity and automation across our workforce, it’s estimated 40% of our jobs will be threatened by computerisation in the next 10-15 years.  The jobs which are more likely to be safe are those that require high levels of creativity and problem solving, high levels of social interaction and EQ, and high levels of dexterity.  Workers of the future will need to be lifelong learners, be agile and adaptive to changing job roles and tasks with increased automation, and be responsive to new markets.  Gen Z will not be thinking ‘job for life’ – they will be thinking about job mobility rather than job security as they will need to continue to adapt to the changing external environment.  They will be looking to gain transferable skills that they can continue to build on as their career develops.

Educating Screenagers

Pedagogical implications for today’s learners

The rapid acceleration of technological advancements and the increased integration of digital devices into our lives has demanded that pedagogical approaches adapt and change to facilitate most effective learning for Gen Z, the Screenagers.  Educators are at the forefront of needing to respond to the changes as the emerging generations redefine working, learning and community.  From sensory engagers to digital linguists and social networkers, this session will deliver insights from the latest research on characteristics defining Gen Z.  Claire’s session will also unpack implications for the education sector, from flipped learning to virtual libraries and connected classrooms.

Creating an Engaging Culture

Inspiring the next generation of staff and teams

In a world of online networks and communities, increased mobility and constant transitions, creating a vibrant, dynamic and engaging workplace culture is key in attracting and retaining top talent.  Culture effectively fills the gap between what is announced and what is actually experienced in reality.  From creating ownership around a shared purpose and vision, to fostering a culture of collaboration and innovation, in this session, Claire will outline 5 keys to facilitating greater engagement across multigenerational teams.

A Demographic Snapshot

Realities transforming the business landscape

Demographic realities, including a growing and ageing population, changing household types and cultural and generational diversity impact our society, economy and workforce in multiple ways.  Along with the impact of technological change, demographics drive the growth opportunities for employment sectors, impacting where the jobs of the future will emerge from.  With the increased densification of our cities, not only are household structures changing, but lifestyle patterns and the building of communities is being redefined.  In this session, Claire will provide a demographic overview of the key mega trends which are shaping our society, and highlight the impact on your sector and workforce.